Q: How does the process work?
A: At RBG we like to work in stages for your medical holiday to ensure all points are
covered prior to travel.
The first step is to book a consultation with an RBG consultant via phone/email or face to face by calling 1300 472 428. During your consultation, you will be shown a presentation on the hospital/s, the surgeons and their qualifications, plus before and after photos of their work. The consultant will take photos of your requested procedure/s area as well as collect medical information, which will be submitted to the surgeon/hospital/s for a more specific price and surgical recommendation. We will also arrange travel and accommodation quotes so you have the complete package price.
Once we have a response from the hospital and you are happy and ready to proceed with your booking, we will finalise all arrangements for you including your travel, post surgery garments, medical insurance and a treatment plan package.
Q: Why did RBG choose Thailand?
A: For many years, Thailand has become the world leader in Cosmetic Surgery and Dental Treatments. The healthcare system is advanced and affordable, with most recently the country being ranked the 6th best quality healthcare system in the world (with Australia being 10th!)
Thailand was the first Asian country to achieve the prestigious Joint Commission International accreditation in 2002. All of our hospitals continue to uphold their quality standard in patient care and use of advanced technology and techniques.
Q: What are the standards of the hospitals?
A: Every Hospital in our Thailand network is internationally recognized and have been accredited by the JCI (Joint Commission International). JCI is a non for profit US based group helping to improve quality of patient care. Organizations that achieve and maintain JCI’s Gold Seal of approval are dedicated to providing their patients the best level of care through patient safety and quality systems.
Our Bali BIMC Hospital Nusa Dua was awarded international accreditation by the Australian Council on Healthcare Standards International (ACHSI)
Q: What qualifications does my surgeon have?
A: All of the surgeons we work with have all under gone extensive education and training to be a Board Certified Plastic and Reconstructive Surgeon, whom are all active members of many international medical associations.
Q: When do I meet my surgeon?
A: Once you have arrived in Thailand or Bali you will have a scheduled face to face consultation with your surgeon to confirm your procedure details. You do not pay for your surgery until you have confirmed you are happy to proceed with the treatment, from there you will pay at the hospital and generally have surgery the following day.
Throughout your stay you will also have follow up appointments with your surgeon. This allows for any post op care questions you may have and after care instructions are provided.
Q: Will I have support abroad?
A: Something that sets Restored Beauty Getaways apart from the rest, is our Thai Staff! Restored Beauty Getaways is fortunate enough to offer Staff that help you along with your journey once you’ve arrived in Thailand. You do not need to feel like you’re a drowning, someone is there to hold your hand the entire way.
From greeting you at the hospital and being at follow up appointments, our Thai staff are there to assist you with any questions, concerns and logistics during your stay.
It can be very daunting leaving your home country to have surgery abroad. We understand the nerves and apprehension our clients feel, especially if you haven’t travelled overseas before. This is why our Thai Team are so important and valuable.
Our team is devoted to offering our clients the very best service and support, ensuring the highest level of care and attention to detail during your stay abroad.
Q: Do you arrange travel and accommodation packages?
A: We can arrange everything for you – including flights, accommodation, hotel and hospital transfers and appointments at the hospital for you and a travel companion.
We also offer Group Tours four times a year, travelling with like minded people and the added assurance of a Restored Beauty Getaways host, onsite and available to answer any questions and aid in your recovery.
Q: Do you offer medical travel cover?
A: At Restored Beauty Getaways we have partnered with Custom Assurance Placements Ltd to give Global Protective Solutions (GPS) This exclusive service provides a unique and specialized protection that International Medical travel requires.
GPS provides benefits and services for both travel related accidents as well as medical complications that is a result from your elected surgery.
This is the only program that will cover you while you are in a host country as well as when you return home for a period of six months.
Some of our hospitals also provide a Surgeons Guarantee for extra peace of mind.
Q: What happens if I have a concern when I arrive home?
A: We are committed to providing complete and premium care to your expectation and satisfaction. If you have any concerns when you arrive home, we are your first point of contact and will advise what you need to do.
Our hospitals also have a Post Op Committee that is dedicated to supporting you in your recovery with your surgeon providing you personal feedback.
Q: What is the required stay for surgery/recovery?
A: The minimum duration of stay required, depends on the procedure you are requesting. It usually ranges from around 6 – 14 days. In some cases for multiple procedures there may be ones who need to stay for 16 + days.
Q: What type of implants do you use?
A: Our hospitals all currently use either Mentor or Motiva Breast Implants.
Q: What is individual and group travel?
A: Individual travel is when you travel with a friend/family member at a time that is convenient for you (subject to surgeon availability).
Group travel is where one or two of our trained professionals at RBG escort you over to Thailand along with other clients having the same/similar procedures. This is great if you don’t have the option of taking a travel companion and also the added support of our staff members.